At Shyam Ayurvedics, we formulate each product to deliver the best possible results, with complete transparency. We hope you love our products, but if you need to return an item, we are here to help.

1. Eligibility for Refunds or Replacements

We offer refunds or replacements only in the following cases:

• You received the wrong product

• You received a damaged product

• You received an expired product

• You received an empty package

Note: Orders once shipped cannot be canceled, but orders not yet shipped can be canceled.

2. How to Request a Return or Replacement

If you have received a wrong, damaged, expired, or empty product:

1. Contact us within 7 days of delivery at:

   • Email: shyamayurvedics07@gmail.com

   • Phone/WhatsApp: +91-6283085367

2. Provide documentary proof, such as:

   • Photos of the product/package

   • Relevant order confirmation or emails

3. For packages appearing empty or without weight, record a video of the unboxing as proof.

Important: Requests submitted after 7 days from delivery cannot be processed.

3. Return Process

• Allow up to 48 hours for our team to review your request.

• Once approved, we will initiate a reverse pickup. Our courier partner will collect the order from your doorstep.

• Upon receiving the returned product, our service team will inspect it.

• If the issue is verified, a refund will be processed within 24 hours.

4. Notes

• Ensure proper documentation (photos/videos) for smooth processing.

• Refunds will be credited to the original payment method.

• For assistance with returns, replacements, or queries, reach out to our team at the contact details above.